Visitor Information
Facilities & Getting Here
Everything you need for a comfortable visit — from parking and prayer rooms to accessibility services.
On Site
Visitor Facilities
* Opening hours may vary per event.
Parking
Thousands of car and motorbike bays across P1–P4.
DailyMosque & Prayer Rooms
A main mosque plus prayer rooms in every hall.
DailyMedical Room
First-aid posts and ambulance on standby during events.
Event daysNursery Room
Private rooms for nursing parents.
Event daysATM Center
ATMs from major banks near the main concourse.
24 hFood Area
Food courts, cafés and food trucks.
Event daysConvenience Store
Snacks, drinks and daily essentials.
DailyHotel
Accommodation within the Kemayoran area.
24 hFree Wi-Fi
Public Wi-Fi in concourses and lobbies.
Event daysAccessibility
Ramps, lifts, accessible toilets and wheelchair loan.
DailyInformation Desk
Lost & found, maps and visitor assistance.
Event daysSecurity Posts
24-hour security and CCTV across the complex.
24 h
Getting Here
Getting to JIEXPO
- Via Inner-City Toll RoadExit at Kemayoran / Pademangan and follow JIExpo signs.
- From Central JakartaVia Jl. Benyamin Sueb towards Gate 1.
- Ride-hailing & taxisOfficial pick-up points at Gate 1 and Gate 2.
* Routes and travel times to be verified.
Parking
Parking Areas
- P1Near Hall A & BCars
- P2Near Hall C & DCars & buses
- P3Near Convention & TheatreCars · Valet
- P4Near Outdoor AreaMotorbikes
* Parking capacity and rates follow current regulations and may change during major events.
FAQ
Visitor Questions
Where can I buy event tickets?
Tickets are sold by each event's organizer. Check the event page for the official website.
Is JIEXPO wheelchair accessible?
Yes. Main entrances, halls and the theatre have ramps or lifts, and wheelchairs can be borrowed at the information desk.
I lost something — what should I do?
Visit the nearest information desk or contact our hotline. Found items are kept for 30 days.
Can I bring food and drinks?
Policies depend on each event. Please check the organizer's visitor rules.
Let's Create Together
Ready to Plan Your Next Event?
Tell us about your event and our team will respond within one business day.
Thousands of
Successful Events
Global Organizers
& Exhibitors
Unforgettable
Experiences